FRESHCONEX

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FAQ

Advertising Box

What is the Advertising Box?

The Advertising Box is a package of important marketing tools which Messe Berlin provides exhibitors in order to optimise and promote their presence at the exhibition. The services of the Advertising Box include the publication of detailed company information in the printed exhibition catalogue as well as an entry in the FRUIT LOGISTICA Virtual Market Place.

The Advertising Box is part of the initial stand registration and costs 499.00 EUR (excl. VAT) for primary exhibitors plus 90.00 EUR (excl. VAT) for each co-exhibitor, invoiced to the primary exhibitor.

Please note that the entry in the Virtual Market Place® offers certain limited functions for co-exhibitors. These can be enhanced by the purchase of an upgrade.

Upgrade Form VMP Primary Exhibitors (PDF, 44.8 kB)

Upgrade Form VMP Co-Exhibitors (PDF, 57.0 kB)

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Catalogue

How do I obtain a catalogue for the trade show?

The catalogue of FRESHCONEX 2011 can be obtained on-site during the fair. After the fair you can order the catalogue of 2011 free of charge from Messe Berlin. Simply send an e-mail with your full postal address to: freshconex@messe-berlin.de

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Catalogue Entry

How do I obtain an entry in the trade fair catalogue?

Your entry in the official printed exhibition catalogue is already included in the Advertising Box. Registered exhibitors at FRESHCONEX are automatically included. The basic data for your catalogue entry is taken from the Virtual Market Place®.

The closing date for catalogue entries is 21 November.

The information already entered in the Virtual Market Place® up to that date will be used for the production of your basic entry in the print catalogue. If you have not edited your entry in the Virtual Market Place® by this date, your entry in the print catalogue will be based on the details contained in your stand application form.

The print version of the catalogue will be made available online as a PDF file several weeks before the start of the exhibition. The printed version of the catalogue will be distributed at FRESHCONEX and is included in the visitor entry price. After the exhibition, the catalogue can be obtained free of charge from Messe Berlin.

The production and marketing of the FRESHCONEX catalogue is done exclusively by Market Intelligence Ltd., London.

If we have not received a catalogue entry from your company by the closing date for entries, we will use the information you entered on your original stand application form.

I have received an offer from a catalogue producer for entry in a separate catalogue. What is that?

Some exhibitors occasionally receive offers for fee-based entries in alternative, unofficial media commonly referred to as reference guides, industry directories, independent trade fair publications etc.

Messe Berlin does not endorse the offers made by these publications and is not associated with these publishers in any way. The production and marketing of the FRESHCONEX catalogue is done exclusively by Market Intelligence Ltd., London. This company is contracted by Messe Berlin to approach exhibitors as the exclusive catalogue publisher for FRESHCONEX.

If you have had any negative experience with fee-based entries in unofficial publications, we advise you to contact AUMA (Ausstellungs- und Messeausschuss der Deutschen Wirtschaft e.V.), the German Exhibition and Trade Fair Committee,

(info@auma.de).

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Catering

How do I order catering services for the stand?

Please use the appropriate order form in the Exhibitor Service Manual which can be found at Exhibitor Service -> Exhibitor Service Manual. Further information is available at: www.capital-catering.com

Where are the restaurants and snack bars located on the exhibition grounds?

From January on you can find a catering guide here, that shows you all the restaurants on the exhibition grounds.

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Exhibitor information

Where can I obtain information about stand construction, organization, etc.?

Information about stand construction and services can be found at Exhibitor Service -> Exhibitor Service Manual.

The foreign agencies of Messe Berlin and the FRESHCONEX team will be happy to answer any questions you may have.

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Exhibitor Search

How can I find out whether specific companies are exhibiting at the trade fair?

You can find a list of all FRESHCONEX exhibitors from the 2011 event by selecting the menu item: Exhibitor Search. The Exhibitor Search is part of the FRESHCONEX Virtual Market Place®.

The Extended Search functions allow you to search by exhibitor name, branch of industry and other criteria. The data for exhibitors at the next FRESHCONEX will be available from November. Please note that the information is continuously updated.

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Opening hours

For visitors: 9.00-18.00 hrs

For exhibitors: 8.00-19.00 hrs

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Press

How does accreditation work?

Details are available from Press Service > Accreditation.

How do I find out the dates of the press conferences?

Please go to Press Service > Press Dates.

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Programme/events

How can I obtain information about events accompanying FRESHCONEX?

For the latest programme please go to Events.

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Set-up and dismantling

Set-up: 3-7 February 2012, 7.00-22.00 hrs
Dismantling: 11-13 February 2012, 7.00-22.00 hrs

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Shuttle services

What shuttle-bus services are available for FRESHCONEX?

• Hotel shuttle: FRESHCONEX operates a shuttle service from selected hotels and pick-up points (restricted to Berlin, City West). The participating hotels can be found in the timetable at Hotel & Travel > Shuttle Services.
• Exhibition grounds shuttle: Please have a look at the Exhibition Grounds (JPG, 1.5 MB) to get more information about the routes and stops of the exhibition grounds shuttle.
• Airport shuttle: A shuttle bus will run between Tegel Airport / Schönefeld Airport and the Berlin Exhibition Grounds. This will take you directly to FRESHCONEX.

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Smoking ban

Due to legal restrictions introduced on 01.01.2008, a strict smoking ban now applies throughout the exhibition grounds (incl. ICC). We kindly ask you to smoke only within the specifically designated smoking areas or outside of the halls. We urge all FRESHCONEX 2012 exhibitors to inform their contractors about this no-smoking policy.

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Stand construction

What services do I need to order for stand construction?

The key services for your trade fair presence include electrical installation, telecommunications, waste disposal, hotel and room booking, etc. All order forms can be found at Exhibitor Service -> Exhibitor Service Manual. A summary of stand construction options and costs can be obtained from: www.mb-capital-services.com

What things do I need to consider when planning my exhibition stand?

• For a general overview please refer to the Technical Guidelines.
• Noise abatement: Please note that demonstrations on the stand (musical performances, shows, presentations etc.) are not permitted before 5:30 pm Events on the stand are subject to a registration requirement, this includes any events that continue beyond the daily hours of operation.
• Structures requiring approval: Please submit stand construction drawings no later than six weeks before the opening date of the trade fair. This deadline is especially important for structures requiring approval, including double-storey stands, platforms, etc. Failure to submit this information on time may jeopardize stand construction and final acceptance.
• Stand design / General appearance: Stand walls bordering visitor aisles must include transparent panels, niches, displays or the likes in order to provide an open atmosphere on the exhibition stand in tune with the event. Such stand boundary walls facing any open aisle may not exceed 30 % of the stand length boundary, with each section of such wall no longer than 3 meters. Such boundary walls facing the aisle must be suitably decorated with graphics. Any stand construction which includes such stand boundary walls must be submitted for approval. Where the back wall of a stand measuring over 2,50 m in height adjoins that of a neighbouring exhibitor, its appearance must be a neutral white, so as not to adversely affect the appearance of the other stand. The lessee is obliged to install a white partition separating his stand and the directly adjacent stand, which is structurally stable, has no gaps, and bears no advertising of any kind. Any stand construction which includes such walls must be submitted for approval.

For further details, please refer to the Terms and Conditions and Technical Guidelines which are available at Exhibitor Service -> Exhibitor Service Manual.

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Stand costs

How can I calculate my stand rental fee?

The stand rental fee is calculated based on the area in square metres and the shape of the stand. A stand rental calculator is available at Exhibitor Service>Stand registration>Stand rental calculator.

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Stand staff

I need additional exhibition stand staff. Who can help me with this?

Hostesses and/or stand assistants can be hired through Capital Services GmbH (CSG) or from the “Arbeitsamt Berlin-Nord” job centre. Further information can be found at Exhibitor Service -> Exhibitor Service Manual.

Do the staff working at our stand need badges?

All stand staff require exhibitor badges. These badges identify authorized personnel throughout the exhibition grounds and allow entry to FRESHCONEX at 8.00 hrs, before the trade show starts. Such access is not possible with trade visitor badges and day tickets. The exhibitor pass is non-transferable.

You are entitled to a specific number of exhibitor passes in relation to the stand area rented. These will be sent to you by post with your exhibitor documents. You can order more exhibitor passes at an additional charge by using the relevant order form from your exhibitor service manual which is available at Exhibitor Service -> Exhibitor Service Manual.

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Tickets/registration

What is the target audience for FRESHCONEX?

FRESHCONEX is a specialist trade event aimed at retailers, food service specialists, buyers and suppliers from every continent and every sector of the fresh-cut convenience business and its many service industries.

How can I register?

To buy tickets outside Germany, please contact the Messe Berlin foreign representative in your country.

You can also buy your tickets via the FRESHCONEX Online Ticket Shop. Select the ticket you need and pay by credit card. Once the payment has been completed, you will be sent an e-mail with your ticket attached as a PDF file. All you need to do is print it out. The ticket also serves as your trade visitor badge. So be sure to bring your ticket when you come to the trade fair.

Tickets purchased for either FRUIT LOGISTICA or FRESHCONEX are valid for both events.

Where and when can I pick up my badge?

When you register through the Online Shop, you can print out your ticket from the attachment to the confirmation e-mail. This also serves as your badge.

Are there other ways of registering?

Buying your ticket online saves you time and processing fees and also allows you to access the event immediately. However, if you prefer to order your ticket by post or fax, send your order to the following address:

MB Capital Services GmbH
Thüringer Allee 12
14052 Berlin
Germany
Fax: +49(0)30/3069-6930
Email: info@mb-capital-services.de

You can also register at the FRESHCONEX site and purchase your ticket at the gate.

The Exhibitor Service Manual offers exhibitors an opportunity to order ticket vouchers for their customers. These vouchers are charged at the special price of 11.00 EUR/day ticket plus VAT, chargeable to the ordering company after the end of the trade fair. The exhibitor only pays for those vouchers which have actually been redeemed.

What are the costs for a FRESHCONEX ticket?

Ticket	Online-Ticketing	on-site/ordering
One-day ticket incl. catalogue	25.00 EUR	32.00 EUR
Permanent ticket incl. catalogue	55.00 EUR	73.00 EUR

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Traffic guide

What special traffic rules must I observe on the exhibition grounds?

During the stand construction and removal times and throughout the entire exhibition, there are special rules for suppliers and exhibitors. Information about these rules are available in the Traffic Guide which is available at Exhibitor Service -> Exhibitor Service Manualfrom November 2011.

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Travel

How do I get to the exhibition grounds?

The best way to get to the exhibition grounds is by public transport. Detailed information on transport and a route finder for those travelling by car can be found here: Hotel & Travel>How to get to FRESHCONEX

FRESHCONEX provides shuttle-bus services for transfer from the airport and many Berlin hotels to the trade fair site. The timetables and further information is available at Hotel & Travel > Shuttle Services.

Where can I obtain assistance with my hotel booking?

General information for hotel bookings can be found at Hotel & Travel >Travel & Hotels. Our partner's staff staff will be happy to help you with all matters relating to travel, hotels, shuttles and events. For further questions please contact the foreign agencies of Messe Berlin.

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Visa

I need a visa. What do I have to do?

Messe Berlin foreign representatives will gladly help you obtain a visa. You can also consult the German Embassy in your country.

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WLAN / WiFi

Are WLAN / WiFi facilities provided on the exhibition grounds?

Exhibitors and trade show visitors can now enjoy wireless Internet services at hotspots located on the exhibition grounds once they have purchased access . The WLAN Internet access in the exhibition halls is available exclusively to exhibitors.

Hotspots for exhibitors (PDF, 589.2 kB)
Hotspots for visitors (PDF, 588.7 kB)

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Download Centre

Exhibitor Service Manual

FRUIT LOGISTICA